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Brickstreams: physical hypermedia driven customer insight.
Riddhiman Ghosh
Jhilmil Jain
Mohamed Dekhil
Published in:
HT (2010)
Keyphrases
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electronic commerce
hypermedia systems
complex systems
neural network
real world
customer satisfaction
data driven
educational hypermedia
customer service
call center
physical world
databases
case study
search engine
customer relationship management
physical systems
data sets
retail banking
database