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A Data-centric Solution to Improve Online Performance of Customer Service Bots.

Sen HuChanglin YangJunjie WangSiye LiuTeng XuWangshu ZhangJing Zheng
Published in: SIGIR (2023)
Keyphrases
  • data centric
  • customer service
  • real time
  • data driven
  • information management
  • customer satisfaction
  • optimal solution
  • business processes
  • databases
  • e learning
  • metadata
  • response time
  • application development