A tool support for automatic analysis based on the tagged customer approach.
Levente BodrogGábor HorváthSándor RáczMiklós TelekPublished in: QEST (2006)
Keyphrases
- automatic analysis
- tool support
- software development
- software tools
- software engineering
- electronic commerce
- software projects
- design decisions
- customer service
- manual annotation
- customer satisfaction
- requirements engineering
- customer relationship management
- customer behavior
- customer data
- vessel tree
- data sets
- test suite
- business process
- data mining
- database