Users' engagement in WeChat-based support communities: A multilevel perspective.
Mingfei SunShaojing SunPublished in: Inf. Process. Manag. (2024)
Keyphrases
- end users
- user communities
- social web
- information sources
- user interaction
- virtual communities
- social networking sites
- mission critical
- web environment
- user generated content
- social communities
- social networks
- working environment
- community members
- web interface
- web communities
- sensemaking
- multiple users
- user centered
- social media
- user interface