The Role of IT in a Healthy Business Ecosystem: An Exploratory Study of the Korean Capital Market from a Keystone Company's Perspective.
Hyeyoung KimJae-Nam LeeJaemin HanPublished in: PACIS (2008)
Keyphrases
- small businesses
- manufacturing companies
- customer retention
- financial data
- digital economy
- market share
- financial statements
- electronic markets
- decision making
- strategic decisions
- information technology
- financial information
- competitive environment
- information systems
- social responsibility
- business environment
- small and medium sized
- business intelligence
- product life cycle
- business models
- business opportunities
- software vendors
- business strategy
- data mining
- customer base
- customer support
- competitive intelligence
- customer satisfaction
- case study
- knowledge management
- strategic management
- customer relationship management
- marketing campaigns
- business process
- stock market
- customer churn
- financial services
- listed companies
- supply chain management
- customer service
- literature review
- life cycle
- electronic commerce
- advanced technology
- return on investment
- business applications
- business processes