A Multi-Level Approach to Measuring the Benefits of an Erp System in Manufacturing Firms.

David Gefen Arik Ragowsky

Published in: Inf. Syst. Manag. (2005)

Keyphrases

erp systems
enterprise resource planning
information systems
competitive advantage
information technology
decision making
manufacturing systems
knowledge management
multi layer
manufacturing industry
case study
expert systems
supply chain
business processes
quality control
economic impact