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Knowledge Transfer in IT Service Provider Transition.
Emilie de Morais
Geovanni de Jesus
Rejane Maria da Costa Figueiredo
Elaine Venson
Rafael Queiroz
Published in:
ICEIS (2) (2017)
Keyphrases
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knowledge transfer
service providers
cloud computing
knowledge sharing
transfer learning
cross domain
service quality
web services
end users
learning tasks
incident management
database
feature selection
content providers
service requests
data mining services
machine learning