Rafael Queiroz

Publication Activity (10 Years)

Years Active: 2017-2017
Publications (10 Years): 2

Top Topics

Incident Management

Knowledge Transfer

Data Mining Services

Service Requests

Top Venues

Publications

Vanessa De Andrade Soares, Rejane Maria da Costa Figueiredo, Elaine Venson, Laís de Araújo, Rafael Queiroz
Inventorying Systems: An Action Research. ICEIS (1) (2017)
Emilie de Morais, Geovanni de Jesus, Rejane Maria da Costa Figueiredo, Elaine Venson, Rafael Queiroz
Knowledge Transfer in IT Service Provider Transition. ICEIS (2) (2017)