Customers' Continuance Intention Regarding Mobile Service Providers: A Status Quo Bias Perspective.
Anis KhedhaouriaRoy ThurikCalin GurauEric van HeckPublished in: J. Glob. Inf. Manag. (2016)
Keyphrases
- service providers
- status quo
- grounded theory
- service quality
- end users
- content providers
- college students
- cloud computing
- web services
- mobile devices
- personal data
- credit risk
- online services
- mobile applications
- continuance intention
- mobile phone
- technological innovation
- e government
- customer satisfaction
- business opportunities
- mobile users
- mobile learning
- context aware
- online gaming