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The Productive Tension of Trust and Distrust: The Coexistence and Relative Role of Trust and Distrust in Online Banking.
John Benamati
Mark A. Serva
Mark A. Fuller
Published in:
J. Organ. Comput. Electron. Commer. (2010)
Keyphrases
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online banking
electronic commerce
internet banking
perceived risk
collaborative learning
virtual communities
information systems
service providers
input output