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The Consumer Choice of E-Channels as a Purchasing Avenue: An Empirical Investigation of the Communicative Aspects of Information Quality.
Jaejoo Lim
Varun Grover
Russell L. Purvis
Published in:
IEEE Trans. Engineering Management (2012)
Keyphrases
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information quality
online shopping
service quality
customer satisfaction
information systems
success factors
user satisfaction
factors affecting
machine learning
knowledge transfer
purchasing behavior
prior knowledge
text categorization
electronic commerce
consumer behavior
business transactions