Virtual Product Experience: Effects of Visual and Functional Control of Products on Perceived Diagnosticity and Flow in Electronic Shopping.
Zhenhui JiangIzak BenbasatPublished in: J. Manag. Inf. Syst. (2004)
Keyphrases
- internet shopping
- purchase decision
- shopping mall
- raw material
- factors influencing
- production processes
- product design
- control system
- product catalogs
- product line
- product information
- product descriptions
- product search
- consumer products
- online shopping
- shopping behavior
- positive effects
- virtual environment
- product quality
- visual features
- online retailers
- visual information
- service quality
- process control
- product reviews
- product recommendation
- online stores
- control unit
- mass customization
- customer reviews
- customer requirements
- product development
- perceived usefulness
- cognitive style
- virtual world
- production line
- factors affecting
- visual feedback
- augmented reality
- long tail