User-Generated Content and Competing Firms' Product Design.
Young KwarkJianqing ChenSrinivasan RaghunathanPublished in: Manag. Sci. (2018)
Keyphrases
- user generated content
- product design
- social media
- design process
- conceptual design
- life cycle
- user generated
- information technology
- manufacturing process
- customer requirements
- mass customization
- customer satisfaction
- recommender systems
- product development
- creative design
- information systems
- knowledge management
- knowledge engineering
- customer reviews
- social media content
- online forums
- user comments
- concurrent engineering
- social networks
- social networking sites
- development process
- knowledge base