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Machine Learning Methods for Customer's Payment Acceptance Prediction in an Electricity Distribution Company.
Ioannis Mamalikidis
Christos Karapiperis
Lefteris Angelis
Grigorios Tsoumakas
Ioannis P. Vlahavas
Published in:
PCI (2017)
Keyphrases
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customer service
electronic commerce
prediction accuracy
churn prediction
credit card
call center
customer churn
prediction model
customer data
electricity consumption
load forecasting
customer relationship management
electric power
extreme values
payment scheme
power grid
case study
prediction error
point of sale
data mining
customer support
prediction algorithm
customer segmentation
random variables
customer base