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A comparative analysis of data preparation algorithms for customer churn prediction: A case study in the telecommunication industry.

Kristof CoussementStefan LessmannGeert Verstraeten
Published in: Decis. Support Syst. (2017)
Keyphrases
  • customer churn
  • prediction model
  • churn prediction
  • case study
  • data preparation
  • information retrieval
  • feature selection
  • web services
  • text mining