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Developing an Ad Hoc Questionnaire Model for Extracting Consumer Behaviour in Service Encounter.
Hisashi Masuda
Yoshinori Hara
Published in:
ICServ (2015)
Keyphrases
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computational model
experimental data
prior knowledge
management system
theoretical analysis
parameter estimation
neural network
markov chain
theoretical framework
process model
mathematical model
statistical model
conceptual model
service discovery