Evaluating a department's research: Testing the Leiden methodology in business and management.
John MingersEvangelia A. E. C. G. LipitakisPublished in: Inf. Process. Manag. (2013)
Keyphrases
- information systems
- knowledge management
- business management
- decision making
- customer relationship management
- enterprise systems
- decision support
- business processes
- business intelligence
- management information systems
- strategic management
- service management
- business process
- service delivery
- systems development
- case study
- customer support
- workflow management
- business process modeling
- quality assurance
- venture capital
- information management
- electronic commerce
- health services
- business process management
- mission critical
- reference architecture
- senior management
- record keeping
- customer retention
- enterprise data
- information technology infrastructure
- competitive intelligence
- management system
- business users
- enterprise wide
- change management
- state university
- information technology
- software testing
- network management
- business rules
- competitive advantage
- business models
- health care
- test cases
- cloud computing
- data management