Satisfaction, trust and online purchase intention: A study of consumer perceptions.

Fulei Chu Xuan Zhang

Published in: LISS (2016)

Keyphrases

purchase intention
online shopping
product quality
online stores
survey data
virtual communities
online consumer
customer satisfaction
service quality
quality control
electronic word of mouth
real time
consumer trust
electronic commerce
social networks
structural equation modeling
factors affecting
social media