Understanding Mobile Commerce End-User Adoption: A Triangulation Perspective and Suggestion for an Exploratory Service Evaluation Framework.
Per E. PedersenLeif B. MethliePublished in: HICSS (2002)
Keyphrases
- end users
- mobile commerce
- evaluation framework
- electronic commerce
- mobile services
- service providers
- mobile devices
- evaluation process
- evaluation methodology
- mobile users
- user experience
- online shopping
- user friendliness
- mobile technologies
- mobile applications
- semantic annotation
- user interface
- service quality
- evaluation measures
- evaluation metrics
- e government
- security requirements
- information retrieval
- data management
- evaluation criteria
- customer satisfaction
- service oriented