Design and Evaluation of e-Government Applications and Services (DEGAS'2009).
Marco WincklerMonique Noirhomme-FraitureDominique L. ScapinGaëlle CalvaryAudrey SernaPublished in: INTERACT (2) (2009)
Keyphrases
- e government
- government services
- service delivery
- electronic government
- public services
- public sector
- service provision
- public administration
- digital government
- developing countries
- government organizations
- governmental organizations
- temporal databases
- case study
- web services
- information management
- government websites
- knowledge management
- artificial intelligence
- databases
- service offerings
- government information
- cost efficient
- information sharing
- decision making
- data mining