An Evaluation Methodology of Cloud Service Quality Based on Queuing Model.
Gengzhe YanFanchao MengDianhui ChuPublished in: ISPA/IUCC (2017)
Keyphrases
- service quality
- evaluation methodology
- queuing model
- cloud computing
- service providers
- customer satisfaction
- test set
- evaluation methods
- test collection
- electronic commerce
- user satisfaction
- service level agreements
- quality of service
- evaluation measures
- information systems
- information quality
- evaluation methodologies
- evaluation metrics
- single server
- databases
- database
- data sources
- web services
- real time