Perspectives on High-tech Product Design for Better Supporting Product-service Systems.
Stelian BradPublished in: WSC (2009)
Keyphrases
- product design
- high tech
- service systems
- conceptual design
- design process
- life cycle
- mass customization
- product development
- web technologies
- manufacturing process
- service level
- service oriented
- customer satisfaction
- customer requirements
- arrival rate
- knowledge management
- product quality
- knowledge engineering
- concurrent engineering
- engineering design
- enterprise systems
- artificial intelligence
- call center
- queueing model
- electronic commerce
- domain knowledge
- expert systems