A New Customer Churn Prediction Approach Based on Soft Set Ensemble Pruning.
Mohd Khalid AwangMokhairi MakhtarMohd Nordin Abdul RahmanMustafa Mat DerisPublished in: SCDM (2016)
Keyphrases
- customer churn
- prediction model
- churn prediction
- ensemble pruning
- soft set
- prediction accuracy
- pruning method
- data mining
- pruning algorithms
- customer relationship management
- feature selection
- intuitionistic fuzzy
- attribute reduction
- rule induction
- knowledge discovery in databases
- regression model
- text categorization