Using a semantic knowledge base for communication service quality management in Home Area Networks.
Liam FallonDeclan O'SullivanPublished in: NOMS (2012)
Keyphrases
- quality management
- service quality
- knowledge base
- data quality
- fuzzy theory
- project management
- quality assessment
- service providers
- web services
- e learning
- systems development
- human factors
- electronic commerce
- semantic information
- information systems
- water quality
- software projects
- user satisfaction
- network structure
- software engineering
- social networks
- quality control
- expert systems
- high level
- case study