Extracting, Ranking, and Evaluating Quality Features of Web Services through User Review Sentiment Analysis.
Xumin LiuArpeet KaleJaved WasaniChen (Cherie) DingQi YuPublished in: ICWS (2015)
Keyphrases
- sentiment analysis
- web services
- product features
- opinion mining
- online reviews
- micro blog
- product reviews
- sentiment classification
- supervised classifiers
- sentence level
- text classification
- rating prediction
- user interaction
- neural network
- web search
- natural language processing
- opinion retrieval
- multi aspect
- customer reviews
- user generated
- automatically extracting
- recommender systems
- machine learning