Supporting Processes for Collaborative SaaS.

Maiara Heil Cancian Ricardo J. Rabelo Christiane Gresse von Wangenheim

Published in: PRO-VE (2013)

Keyphrases

incident management
collaborative learning
knowledge sharing
database
neural network
decision support
support systems
databases
e learning
cloud computing
knowledge intensive
collaborative activities
collaborative environment
geographically dispersed
collaborative environments