Recognition of emotions in interactive voice response systems.
Sherif M. YacoubSteven J. SimskeXiaofan LinJohn BurnsPublished in: INTERSPEECH (2003)
Keyphrases
- interactive voice response
- recognition rate
- computer systems
- management system
- object recognition
- pattern recognition
- intelligent systems
- information retrieval
- learning systems
- recognition accuracy
- automatic recognition
- face recognition
- case study
- artificial intelligence
- real time
- recognition algorithm
- biometric systems
- multimodal biometrics
- data sets