Appointment scheduling for multi-stage sequential service systems with stochastic service durations.
Shenghai ZhouQing YuePublished in: Comput. Oper. Res. (2019)
Keyphrases
- service systems
- multistage
- stochastic programming
- stochastic optimization
- stochastic models
- service requests
- assembly systems
- service oriented
- single stage
- service level
- lot sizing
- queueing model
- web technologies
- scheduling problem
- dynamic programming
- optimal policy
- call center
- steady state
- enterprise systems
- decision making
- arrival rate
- stochastic processes
- queue length
- parallel algorithm
- search space