Enterprise Social Media: Challenges and Opportunities for Organizational Communication and Collaboration.
Wietske van OschCharles W. SteinfieldBrigitte A. BaloghPublished in: HICSS (2015)
Keyphrases
- social media
- intra organizational
- knowledge management
- knowledge management systems
- crisis management
- distributed teams
- information sharing
- knowledge sharing
- inter organizational
- information technology
- knowledge workers
- information systems
- socio technical
- information exchange
- social networking
- open innovation
- scientific communities
- information flows
- enterprise architecture
- competitive advantage
- change management
- exchange information
- communication patterns
- user generated content
- lessons learned
- communication tools
- emerging topics
- virtual enterprise
- collective intelligence
- group formation
- social media data
- multiple perspectives
- decision making
- turn taking
- social media platforms
- enterprise search
- social structures
- social networks
- enterprise wide
- online social
- case study
- knowledge exchange
- organizational structure
- sharing information
- software engineering
- business process management
- information security management
- emergency management
- management information systems
- online social networks
- team members