Strategic Success Factors in Customization of Business Software.
Tobias TauteratLars Oliver MautschGeorg HerzwurmPublished in: ICSOB (2012)
Keyphrases
- service providers
- success factors
- end users
- decision making
- user interface
- critical success factors
- business processes
- knowledge management
- business applications
- business process
- information systems
- m learning
- case study
- information quality
- data mining
- software development
- business intelligence
- test cases
- software systems
- electronic commerce
- competitive advantage
- customer relationship management
- learning experience
- life cycle
- source code
- metadata
- databases