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Don't Call Us, We'll Call You: An Empirical Study of Caller Behavior Under a Callback Option.
Brett A. Hathaway
Seyed Morteza Emadi
Vinayak Deshpande
Published in:
Manag. Sci. (2021)
Keyphrases
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real time
objective function
human behavior
data mining
artificial neural networks
database
artificial intelligence
feature selection
decision making
preprocessing
relational databases
behavior analysis
behavior patterns