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The influence mechanism of financial shared service mode on the competitive advantage of enterprises from the perspective of organizational complexity: A force field analysis.
Yin Yang
Qin Liu
Jin Song
Ming Zhou
Published in:
Int. J. Account. Inf. Syst. (2021)
Keyphrases
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competitive advantage
service quality
business processes
knowledge management
decision making
market competition
financial services
information systems
image processing
web services
force field
competitive environment
service providers
customer relationship management
human capital