Login / Signup
Usability beyond the website: an empirically-grounded e-commerce evaluation instrument for the total customer experience.
Marian Petre
Shailey Minocha
Dave Roberts
Published in:
Behav. Inf. Technol. (2006)
Keyphrases
</>
user centered
website
electronic commerce
online stores
transportation costs
user interface
internet usage
user experience
potential customers
artificial intelligence
web pages
cognitive style
usability evaluation
consumer behavior