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Customer churn prediction in the telecommunication sector using a rough set approach.
Adnan Amin
Sajid Anwar
Awais Adnan
Muhammad Nawaz
Khalid Alawfi
Amir Hussain
Kaizhu Huang
Published in:
Neurocomputing (2017)
Keyphrases
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customer churn
prediction model
churn prediction
rule induction
data mining
customer relationship management
rough sets
regression model
rough set theory
random forest
prediction accuracy
decision rules
credit risk
neural network
data mining technology
databases
risk analysis
eye tracking data
machine learning