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Uncovering Synergy and Dysergy in Consumer Reviews: A Machine Learning Approach.

Zelin ZhangKejia YangJonathan Z. ZhangRobert W. Palmatier
Published in: Manag. Sci. (2023)
Keyphrases
  • consumer reviews
  • information sources
  • product reviews
  • online stores
  • online consumer
  • recommender systems
  • data sets
  • databases
  • data mining
  • website
  • probabilistic model
  • knowledge discovery