Mobile banking acceptance by the customers in Iranian banks.
Seyed Hossein SiadatLotfollah NajjarNavid NezafatiPublished in: Int. J. Bus. Inf. Syst. (2019)
Keyphrases
- banking industry
- banking services
- financial services
- commercial banks
- driving forces
- return on investment
- information technology
- internet banking
- mobile devices
- customer satisfaction
- mobile phone
- saudi arabia
- risk management
- retail banking
- mobile payment
- mobile users
- customer churn
- mobile applications
- marketing strategies
- mobile services
- mobile environments
- competitive advantage
- smart phones
- credit risk
- computing environments
- money laundering
- mobile technologies
- mobile networks
- service providers
- context aware