Creating IT Shared Services.
James D. McKeenHeather A. SmithPublished in: Commun. Assoc. Inf. Syst. (2011)
Keyphrases
- web services
- service oriented
- context aware
- shared information
- cost efficient
- service discovery
- service providers
- service composition
- location aware
- data mining
- end users
- information society
- internet services
- service delivery
- mobile services
- web technologies
- building blocks
- information services
- loosely coupled
- customer service
- service quality
- ubiquitous computing
- service management
- mobile agents