The exploration of machine learning for abnormal prediction model of telecom business support system.
Jen-Hao ChenChao-Wen HuangChia Chun ShihPublished in: APNOMS (2017)
Keyphrases
- prediction model
- machine learning
- data mining
- regression model
- information systems
- customer churn
- neural network
- knowledge management
- end users
- electronic commerce
- stepwise regression
- predictive model
- bp neural network
- decision trees
- forecasting model
- bp network
- response surface methodology
- feature selection
- business processes
- anomaly detection
- model selection
- text mining
- knowledge discovery
- customer relationship management
- mission critical
- churn prediction
- decision making