Crowdsourcing and service delivery.
Hani JamjoomHuiming QuMelissa J. BucoMilton HernandezDebanjan SahaMahmoud NaghshinehPublished in: IBM J. Res. Dev. (2009)
Keyphrases
- service delivery
- e government
- life cycle
- end to end
- web services
- service provision
- service management
- government agencies
- government services
- e learning
- public sector
- online learning
- ambient intelligence
- information technology
- mobile technologies
- decision making
- online services
- information systems
- artificial intelligence