Maximize What Matters: Predicting Customer Churn With Decision-Centric Ensemble Selection.
Annika BaumannStefan LessmannKristof CoussementKoen W. De BockPublished in: ECIS (2015)
Keyphrases
- ensemble selection
- customer churn
- selection strategy
- variable selection
- decision making
- churn prediction
- prediction model
- parameter settings
- customer relationship management
- data mining technology
- greedy search
- decision rules
- cross validation
- eye tracking data
- preprocessing
- neural network
- text classification
- machine learning
- data mining