Performance Analysis of a Statistical Multiplexer for Integrated Service in the Customer-Premise Equipment.
Chung-Ju ChangShyh-Yih WangPublished in: Comput. Networks ISDN Syst. (1992)
Keyphrases
- customer service
- customer satisfaction
- service requirements
- service times
- electronic commerce
- call center
- service quality
- statistical analysis
- service providers
- web services
- service oriented architecture
- potential customers
- allocation scheme
- service composition
- service oriented
- statistical models
- credit card
- information services
- service delivery
- context aware
- queueing model
- service selection
- customer behavior
- data driven
- customer support
- peer to peer
- distributed systems