Review of the empirical business services sourcing literature: an update and future directions.

Mary C. Lacity Shaji A. Khan Aihua Yan

Published in: J. Inf. Technol. (2016)

Keyphrases

future directions
current status
lessons learned
current challenges
literature review
open questions
theoretical analysis
current trends
relevant literature
machine learning
systematic review
data sets
online learning
web intelligence
software product line
advanced technologies