Helping each Other: A Framework for Customer-to-Customer Suggestion Mining using a Semi-supervised Deep Neural Network.
Hitesh GolchhaDeepak K. GuptaAsif EkbalPushpak BhattacharyyaPublished in: ICON (2018)
Keyphrases
- neural network
- semi supervised
- customer behavior
- transactional data
- artificial neural networks
- fault diagnosis
- main contribution
- customer service
- web mining
- electronic commerce
- data sets
- multi view
- text mining
- supervised learning
- fuzzy logic
- genetic algorithm
- back propagation
- prediction model
- customer relationship management
- machine learning
- data mining
- churn prediction