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The Paradox of Word-of-Mouth in Social Commerce: Exploring the Juxtaposed Impacts of Source Credibility and Information Quality on SWOM Spreading.
Xusen Cheng
Yu Gu
Ying Hua
Xin (Robert) Luo
Published in:
Inf. Manag. (2021)
Keyphrases
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information quality
social commerce
information systems
service quality
business models
user satisfaction
factors affecting
customer satisfaction
perceived usefulness
knowledge transfer
cloud computing
real time
website
social web
databases
semi supervised