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System Design for a Data-driven and Explainable Customer Sentiment Monitor.
An Nguyen
Stefan Foerstel
Thomas Kittler
Andrey Kurzyukov
Leo Schwinn
Dario Zanca
Tobias Hipp
Da Jun Sun
Michael Schrapp
Eva Rothgang
Bjoern M. Eskofier
Published in:
CoRR (2021)
Keyphrases
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data driven
case study
user experience
engineering design
positive and negative
design tools
real time
control system
software engineering
software development
design process
sentiment analysis
design decisions
customer service