Semantic Representation and Computation of Cloud-Based Customer Relationship Management Solutions.
Ricardo Colomo PalaciosJose María Álvarez RodríguezPublished in: OTM Workshops (2014)
Keyphrases
- semantic representation
- customer relationship management
- natural language
- relationship management
- conceptual graphs
- data mining technology
- optimal solution
- semantic representations
- competitive advantage
- data mining applications
- data mining
- natural language processing
- marketing strategies
- customer churn
- cloud computing
- information systems
- response time
- domain knowledge
- knowledge base
- machine learning
- databases