A Growth State Transition Model as Driver for Business Process Management in Small Medium Enterprises.
Dina JacobsPaula KotzéAlta van der MerwePublished in: ICEIS (3) (2017)
Keyphrases
- business process management
- state transition model
- small medium enterprises
- state transition
- business processes
- business process
- transition model
- service oriented
- appearance model
- information systems
- enterprise architecture
- open innovation
- technological innovation
- emergency management
- state space
- information technology
- probability distribution
- black box
- finite state machines
- theoretical framework
- collective intelligence
- process model
- expert systems
- markov chain
- web services
- decision making