Towards the Restoration of Public Trust in Electronic Governments: A Case Study of the E-Filing System in Singapore.
Chee-Wee TanShan Ling PanEric Tze Kuan LimPublished in: HICSS (2005)
Keyphrases
- income tax
- government organizations
- policy makers
- reputation mechanisms
- e government
- public services
- government information
- image restoration
- trust model
- electronic marketplaces
- electronic commerce
- test bed
- digital government
- case study
- electronic government
- electronic transactions
- business transactions
- trust evaluation
- trading partners
- public organizations
- public administration
- trust management
- health information
- private sector
- decision making
- internet technology
- public sector
- government agencies
- transaction cost economics
- electronic markets
- government services
- knowledge management
- information technology