Customer Churn Prediction Based on HMM in Telecommunication Industry.

Huisheng Zhu Bin Yu

Published in: FSDM (2020)

Keyphrases

customer churn
churn prediction
prediction model
hidden markov models
customer base
random forest
regression model
customer relationship management
data mining
prediction accuracy
case study
rule induction
credit risk
neural network
data mining technology
data analysis