Capturing helpful reviews from social media for product quality improvement: a multi-class classification approach.
Cuiqing JiangYao LiuYong DingKun LiangRui DuanPublished in: Int. J. Prod. Res. (2017)
Keyphrases
- multi class classification
- quality improvement
- social media
- product quality
- multi class
- multi class svm
- quality assurance
- binary classification
- support vector
- quality control
- process control
- multi class boosting
- multi task learning
- social networks
- life cycle
- support vector machine
- feature selection
- product development
- image processing